Last updated: October 2026

At PlayBox4U, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and what rights you may have regarding your data when using our website.

1. Information We Collect

When you use PlayBox4U, we may collect the following types of information:

Personal Information

• Email address and display name provided when creating or managing your account.

• Account information required to provide our services.

• Order details, including order IDs, selected products, game IDs, player IDs, and server IDs, where applicable.

• Payment-related information necessary to verify transactions and process orders.

Technical and Usage Information

• IP address and browser type.

• Device and connection information.

• Pages visited, interactions with our website, and other usage data.

• Cookies and similar technologies used to maintain website functionality and sessions.

We collect only the information reasonably necessary to operate our services, process orders, provide support, and protect our website.

2. How We Use Your Information

PlayBox4U may use your information for the following purposes:

• To create and manage your account.

• To process payments and fulfill digital product orders.

• To verify transactions and provide order updates.

• To respond to customer support requests.

• To detect and prevent fraud, unauthorized transactions, and abuse.

• To maintain, troubleshoot, and improve our website and services.

• To comply with applicable laws and legal obligations.

• To enforce our Terms of Service and protect our rights.

PlayBox4U does not sell your personal information to third parties.

We may share relevant information with service providers when necessary to operate our website, process payments, authenticate accounts, fulfill orders, or comply with legal requirements.

3. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, alteration, disclosure, or misuse.

Depending on the systems and services used, these measures may include encrypted connections, access controls, secure authentication, and other appropriate security practices.

Where sensitive information is required to fulfill a digital order, we aim to limit access and retention to what is reasonably necessary for that purpose.

No method of electronic storage or internet transmission can be guaranteed to be completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.

4. Cookies and Similar Technologies

PlayBox4U may use essential cookies or similar technologies to:

• Maintain login sessions and authenticate users.

• Remember necessary account or session settings.

• Support website security and basic functionality.

• Help ensure that our website operates correctly.

If we use additional cookies or analytics technologies in the future, we will provide relevant information and obtain consent where required by applicable law.

You may be able to manage or disable cookies through your browser settings. However, disabling essential cookies may affect certain website features.

5. Third-Party Services

PlayBox4U may rely on third-party service providers to operate certain website functions, including:

• Authentication and account management: For example, Supabase, if used by our website.

• Payment processing: Cryptocurrency payment gateways or other payment providers supported by our checkout.

• Technical infrastructure: Hosting, security, and related services necessary to operate the website.

These third parties may process information in accordance with their own privacy policies and contractual obligations.

We encourage you to review the privacy policies of relevant service providers. PlayBox4U does not control the independent privacy practices of third-party services.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including:

• Maintaining your account and providing our services.

• Processing and documenting orders and payments.

• Handling customer support requests and disputes.

• Preventing fraud and maintaining transaction records.

• Meeting applicable legal, accounting, and compliance requirements.

Order and payment records may be retained after an account is closed where necessary or legally required.

You may request the deletion of your account and associated personal information. We will review your request and delete eligible information where appropriate, subject to legal obligations, legitimate retention requirements, and any other applicable exceptions.

7. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to the personal information we hold about you.

• Request correction of inaccurate or incomplete information.

• Request deletion of eligible personal information.

• Request restrictions on certain types of processing.

• Object to certain processing activities.

• Withdraw consent where processing is based on consent.

• Request a copy of certain information in a portable format, where applicable.

• Lodge a complaint with the relevant data protection authority.

To exercise your rights, contact us using the details provided in Section 10. We may need to verify your identity before processing certain requests.

8. International Data Transfers

Some of our third-party service providers may process or store information in countries other than your country of residence.

Where international transfers occur, we will take appropriate steps to ensure that personal information is handled in accordance with applicable data protection requirements.

9. Children's Privacy

PlayBox4U is not intended for individuals who are prohibited from using our services under applicable age requirements.

We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information to us unlawfully, please contact us so that we can review the situation and take appropriate action.

10. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how your personal information is handled, please contact us through our official Telegram support channel.

Telegram Support: @PlayBox4U

Please include a brief description of your request. Do not send passwords or other sensitive account credentials through support messages.

11. Changes to This Privacy Policy

PlayBox4U may update this Privacy Policy from time to time to reflect changes in our services, technology, legal obligations, or data handling practices.

Any updated version will be published on our website with a revised “Last updated” date. We encourage you to review this page periodically.

12. Applicable Law

This Privacy Policy is subject to applicable data protection and privacy laws. Nothing in this policy is intended to limit any rights that cannot legally be excluded or waived.